Product
Knowledge - Equity Derivatives Sales
An investment bank engaged us to train their cash sales team
on derivatives. We were embedded within the team for three months,
offering on-the-desk support, developing trade ideas, and training
the whole team, graduates to senior Managing Directors. The
return on investment for our client was very significant.
Sales
and Client Communication Skills – Private Wealth Management
Several private banks have asked us to explore and inculcate
the traits of the Trusted Advisor. As their Trusted Advisor
we have provided consulting and training services directly to
their clients as a value added component of our clients’ relationships.
Customer
Service Skills – Global Banking Operations Team
A commercial bank engaged us to train operations staff on client
service, the firm’s service values and the skills to deliver
on the requisite service quality. This was so successful it
is now a global programme targeting over 4,000 operations personnel.
Creative
Thinking Skills – Global Banking Professionals
A bank asked us to train their fast-track high-performing professionals.
These individuals excelled at their roles, but required wider
strategic skills to embrace senior responsibilities. Our programme
combined individuals from different teams and geographies that
facilitated priceless networking and learning opportunities
for these future leaders.